Shipping policy

Every order ships tracked and insured.

Shipping Cost

Free shipping on US orders over $150. Below that, shipping is calculated at checkout and you will always see the cost before you pay.

Delivery Time

Most orders arrive within 7 to 14 days of purchase. Please allow up to 21 days for delivery.

Tracking Your Order

Once your order ships, we will email you a tracking number so you can follow it to your door.

Address Changes

Please double-check your shipping address at checkout. You can change your order or address within 12 hours of purchase by contacting us. After that, your order is already being prepared and we cannot guarantee changes.

Late or Lost Orders

If your order has not arrived within 21 days of purchase, contact us at support@landofmahjong.com with your order number and we will look into it. If a package is confirmed lost in transit, we will send a replacement right away.